SC TASTEHIVE SRL (“we”, “our”, “us”), operating under the brand Roots to Flavors, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website www.rootstoflavors.com (the “Website”) and our services. We comply with Romanian data protection laws and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal data:
– Personal identification data (name, email address, phone number).
– Payment information (processed securely via Stripe).
– Booking details (experiences reserved, dates, group size).
– Technical data (IP address, browser type, operating system, cookies).

2. How We Use Your Information

We use the information collected for the following purposes:
– To process bookings and payments.
– To communicate with you about your reservations.
– To provide customer service and respond to inquiries.
– To improve our services and website functionality.
– To send newsletters and promotional materials (if you have opted-in).

3. Legal Basis for Processing

We process your personal data based on:
– The performance of a contract (e.g., bookings).
– Legal obligations (e.g., invoicing).
– Your consent (e.g., newsletters).
– Our legitimate interests (e.g., improving services).

4. Sharing Your Information

We may share your personal data with:
– Trusted third-party suppliers and partners who provide booked experiences.
– Payment processors (Stripe) for secure transactions.
– Authorities if required by Romanian law.
We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Cookies

Our Website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

7. Your Rights

Under GDPR and Romanian law, you have the right to:
– Access the personal data we hold about you.
– Request correction or deletion of your data.
– Restrict or object to processing.
– Withdraw consent at any time.
– Lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

11. Contact Information

For any questions or requests related to this Privacy Policy, please contact us:
SC TASTEHIVE SRL
Email: contact@rootstoflavors.com
Website: www.rootstoflavors.com

Last update: 01.08.2025